PRIVACY POLICY

LAST UPDATED: 21/08/2020

Cara Hammond is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information.

By providing Personal Information (as defined below) to us through the Properties, you acknowledge you have read this Privacy Policy and you understand the terms and conditions herein.

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third party, including Facebook, Inc., Apple Inc., Google LLC, Microsoft Corp., any wireless carriers, our affiliates and any third party operating any site or property to which any Property contains a link. In addition, the inclusion of a link on any Property does not imply endorsement of, or affiliation with, the linked site or Property by us or affiliates. Please note that the Properties may include the ability to access and submit (including, for example, via a third-party software application or service that is available through or in connection with a Property) certain information directly to third parties, such as Facebook, or to any application platform, such as Apple's App Store or Google Play. Such information is submitted by you directly to such third parties and this Privacy Policy does not apply to any such information submitted by you.

 

TOPICS

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

WHAT DATA DO WE COLLECT?

We and our third-party service providers may collect the following Personal Identification Information from you:

  • Name

  • Postal address

  • Telephone number

  • Email address

HOW DO WE COLLECT YOUR DATA?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Register online or during events (gig, festivals, meet & greets) to our subscribers list.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Through your browser or your device: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, device type (Windows or Macintosh), screen resolution, operating system version, Internet browser type and version and the type and version of a Property that you are using. We and our service providers may also collect a unique device identifier assigned by us or our service providers to the device from which you are accessing a Property and other transactional information for the device that we and our service providers may use to serve content and advertisements to the device.

  • Use or view our website via your browser's cookies.

    • We and our service providers may use cookies, pixel tags, web beacons, Adobe Flash technology (including Flash Local Stored Objects (“ Flash LSOs”)) and other similar technologies to, among other things, better serve you with more tailored information for our products and services, and for those of third parties, facilitate your ongoing access to and use of the Properties, and collect and store information about your use of the Properties. For example, pixel tags and web beacons may be used in connection with a Property to, among other things, track the actions of such Property’s users, measure the success of marketing campaigns and compile statistics about such Property’s usage and response rates.

    • If you do not want information collected through the use of cookies, there is a simple procedure on most devices through which the Properties are accessed that allows you to decline the use of cookies. To learn more about cookies, please visit http://www.allaboutcookies.org/. If you choose to decline cookies, then some or all of the features, functionality and promotions available through the Properties that may not be available to you.

    • If your device stores Flash LSOs, and if you do not want Flash LSOs stored on your device through which you access the Properties, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained using the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to as “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your device without you being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with the Properties or our content. We expect our service providers and technology suppliers to honor any decision by you to restrict or limit Flash LSOs, but we cannot guarantee that they will do so.

    • The use of these technologies allows our vendors, and third parties and their vendors, to deliver advertisements about our products and services, and the products and services of others, when you use the Properties or other applications or visit websites or web properties across the Internet on any of your devices. These parties may place so-called “pixel tags,” “web beacons,” “clear GIFs” or similar technologies on the device through which you access the Properties, and other applications or websites across the Internet, and also place or recognize third-party cookies when you use the Properties, or other applications, websites or web properties. They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile device and a laptop. These vendors and third parties may use information about your visits, on the different devices you use, to the Properties, and other applications, websites or web properties (excluding your name, address, and telephone number), as well as information received from third parties, to provide advertisements for us and others about goods and services that may be of interest to you. If you would like more information about this practice, please visit the Network Advertising Initiative at www.networkadvertising.org or the Digital Advertising Alliance at www.aboutads.info. You may also visit those sites to opt out of these advertising practices in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy.

    • Our Properties do not respond to browser-based do-not-track signals.

  • Geographic location information: : If you use any location-enabled products or services, you may be sending us location information. When you use a location-enabled service, we may collect and process information about your precise geographical location, such as GPS signals sent by a mobile device. We and our third party service providers and partners may use your device’s physical location to provide you with personalized location-based services, content and advertisements. In some instances, you may be permitted to allow or deny such uses of your device’s location, but if you choose to deny such uses, we may not be able to provide you with the applicable personalized services and content.

  • From you: We may collect demographic information, such as your zip code or gender, as well as other information, such as your preferred means of communication, when you voluntarily provide this information to us. This information does not necessarily personally identify you or any other user of the Properties, unless further information is added to it that would allow identification to take place. In such case, the information will be treated as Personal Information.

  • Through server log files: We may collect nn Internet Protocol (IP) address is a number that is automatically assigned to your device from which you are accessing a Property by your Internet Service Provider (ISP), and is identified and logged automatically in our server log files whenever you visit the Property, along with the time of the visit and the activity on the Property. We and our service providers use IP addresses for purposes such as calculating Property usage levels, helping diagnose server problems, administering the Properties and determining your approximate geographic location.

  • Information about how you interact on the Properties: We may collect information about how you interact on the Properties. For example, some Properties may utilize analytic tools to help us better serve you through improved products, services, and revisions to the Properties. This collected information may let us know which services and features you are using the most within a Property, as well as device type and hardware features, country and language of download, etc

    By aggregating information: We may aggregate Personal Information so that the end-product does not personally identify you or any other user of the Properties, for example, by using Personal Information to calculate the percentage of our users who like a particular artist.

 

HOW WILL WE USE YOUR DATA? 

We collect your data so that we can:​

  • Providing the functionality of the Properties and fulfilling your requests.

    • To provide the Properties' functionality to you, such as arranging access to your registered account, and providing you with related customer service.

    • To respond to your inquiries and fulfill your requests, when you contact us via one of our online contact forms or otherwise, for example, when you send us questions, suggestions, compliments or complaints, or when you request information about our Properties.

    • To send to you administrative information, including information regarding the Properties and changes to our terms, conditions and policies.

    • To complete and fulfill your purchase, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase and provide you with related customer service.

    • To allow you to send messages (for example, music clips or artist information) to a friend through the Properties. By using such functionality, you are telling us that you are entitled to use and provide us with your friend's name and email address.

We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

  • Providing you with our newsletter and/or other marketing materials and facilitating social sharing

    • To send you marketing communications, that we believe may be of interest to you if you have indicated that you would like to receive them (including, without limitation, by our third-party service providers that send direct mail, email, and other types of advertising)

    • To facilitate social sharing functionality that you choose to use.

We will engage in this activity with your consent.

  • Analysis of Personal Information for business reporting and providing personalized services.

    • To analyze or predict our users' preferences in order to prepare aggregated trend reports on how our digital content is used, so we can improve our Properties.

    • To personalize your experience on the Properties using your IP address, by presenting content, products, and offers tailored to you.

We will provide personalized services either with your consent or because we have a legitimate interest.

  • Allowing you to participate in sweepstakes, contests or other promotions.

    • To allow you to participate in sweepstakes, contests and similar promotions using your email address, and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information, so we suggest that you read these rules carefully; in the event of a conflict between such rules and this Privacy Policy, such rules will govern.

 

We use this information to manage our contractual relationship with you.

  • Aggregating and/or anonymizing Personal Information.

    • We may aggregate and/or anonymize Personal Information so that it will no longer be considered Personal Information. We do so to generate other data for our use, which we may use and disclose for any purpose.

We will engage in this activity because we have a legitimate interest.

  • Accomplishing our business purposes.

    • Data analysis, for example, to improve the efficiency of our Properties;

    • Audits, to verify that our internal processes function as intended and are compliant with legal, regulatory or contractual requirements;

    • For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;

    • For developing new products and services;

    • For enhancing, improving, or modifying our current products and services;

    • For identifying usage trends, for example, understanding which parts of our Properties are of most interest to users;

    • For determining the effectiveness of promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users; and

    • For operating and expanding our business activities, for example, understanding which parts of our Properties are of most interest to our users so we can focus our energies on meeting our users' interests.

      We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.

Other Uses and Disclosures

We also use and disclose your Personal Information as necessary or appropriate, especially when we have a legal obligation or legitimate interest to do so:

  • To comply with applicable law.

    • This can include laws outside your country of residence.

  • To respond to requests from public and government authorities.

    • These can include authorities outside your country of residence.

  • To cooperate with law enforcement.

    • For example, when we respond to law enforcement requests and orders.

  • For other legal reasons.

    • To enforce our terms and conditions

    • To protect our operations or those of any of our affiliates or artists;

    • To protect our rights, privacy, safety or property, or that of our affiliates, our artists, you or others; or

    • To allow us to pursue available remedies or limit the damages that we may sustain.

  • In connection with a sale or business transaction.

    • We have a legitimate interest in disclosing or transferring your Personal Information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings) Such third parties may include, for example, an acquiring entity and its advisors.

 

If you agree, we will share your data with our partner companies so that they may offer you their products and services.

  • List organizations that will receive data: Miles Agency Ltd, Oswaldo Ltd.

 

HOW DO WE STORE YOUR DATA?

Retention Period

We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.

The criteria we use to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide the Properties to you (for example, for as long as you have an account with us or keep using the Properties);

  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or

  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

Sensitive Information

We ask that you not send us, and you not disclose to us, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Properties or otherwise.

MARKETING

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

  • Miles Agency Ltd, Oswaldo Ltd

 

If you have agreed to receive marketing, you may always opt out at a later date.

 

You have the right at any time to stop Cara Hammond from contacting you for marketing purposes or giving your data to partners companies

If you no longer wish to be contacted for marketing purposes, please send an email to info@carahammondmusic.com.

 

 

WHAT ARE YOUR DATA PROTECTION RIGHTS?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

  • The right to access - You have the right to request Cara Hammond for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification - You have the right to request that Cara Hammond correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

  • The right to erasure - You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing - You have the right to object to Cara Hammond's processing of your personal data, under certain conditions.

  • The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@carahammondmusic.com

 

 

WHAT ARE COOKIES?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

 

For further information , visit allaboutcookies.org.

 

HOW DO WE USE COOKIES?

We use cookies in a range of ways to improve your experience on our website , including:

  • Keeping you signed in

  • Understanding how you use our website

  • Better serve you with more tailored information for our products and services, and for those of third parties, facilitate your ongoing access to and use of the Properties, and collect and store information about your use of the Properties. For example, pixel tags and web beacons may be used in connection with a Property to, among other things, track the actions of such Property’s users, measure the success of marketing campaigns and compile statistics about such Property’s usage and response rates.

 

WHAT TYPES OF COOKIES DO WE USE?

There are a number of different types of cookies, however, our website uses:

  • Functionality - We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising - We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website .

 

HOW TO MANAGE COOKIES?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

PRIVACY POLICIES OF OTHER WEBSITES 

The Cara Hammond Music website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

CHANGE TO OUR PRIVACY POLICY

Cara Hammond keeps this privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 21st August 2020.

CROSS-BORDER TRANSFER

The Properties are controlled and operated from the United Kingdom; accordingly, this Privacy Policy, and our collection, use and disclosure of your Personal Information, is governed by the laws of England and Wales, and the Properties are not intended to subject Cara Hammond  to the laws or jurisdiction of any state, country or territory other than that of England and Wales. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Properties you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.

If you are located in the EEA: Some of the non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here. For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission regarding Personal Information. You may obtain a copy of these measures by contacting info@carahammondmusic.com or consult standard terms by following this link.

The Properties are not directed to individuals under the age of sixteen (16), and we request that such individuals do not provide Personal Information through the Properties.

 

HOW TO CONTACT US?

If you have any questions about Cara Hammond's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

 

Email us at: info@carahammondmusic.com

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

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